Agile CRM is the lead-scoring capability that enables teams to prioritize sales opportunities based on custom and preset criteria that indicate sales potential, in addition to standard modules for tracking leads and accounts. There’s also the option to customize data fields, deal milestones, and appointment scheduling.
On the other hand, this free CRM Software platform’s customer service module stands out the most. Businesses can not only handle sales and marketing for free, but they can also manage an entire help desk and customer support system. These tools enable them to receive inquiries and tickets, assign them to groups, tag them with labels, and use saved, canned responses to more efficiently meet customers’ needs more.
- Feb 9, 2023