Best Free CRM Software in 2023

Free CRM allows you to create unlimited contacts, view emails, and phone calls, and track marketing in real time. It also offers features for email, call, and SMS marketing, and it includes an integrated live chatbot.

A CRM, or customer relationship management system, is one of the most important components of small business software. Free CRM tools Facilitate attention to detail, time management, sales processes, productivity, and efficiency. While some businesses use a variety of software systems, it is far more convenient to have a single one that tracks client data. You won’t have to look elsewhere because everything is in one place.

While CRM software can come at a high price, there are many free CRM software options worth considering. We have created a list of free CRM tools that would benefit small business owners that can give you what you need without confusion.Β 

When evaluating the features of a CRM software-free version, we’ve considered your needs and how the features of a CRM can fit into your business model

free crm software for small business

Browse Top Free CRM Software Resources in 2023

Free CRM Tool: Bitrix24’s free CRM platform allows you to organize and track interactions with potential or existing clients, partners, agents, and other contacts. All new events (phone calls, messages, meetings) associated with a contact or company are easily logged in, and further interaction, including the use of integrated tasks, can be planned.

What makes Bitrix24’s free CRM tool even more appealing is its suite of features designed to enhance your customer relationship management experience. It empowers users with the ability to generate reports, facilitate contact import/export, conduct in-depth analysis, and precisely segment target audiences. Sales managers can easily assign incoming contacts or leads, evaluate the effectiveness of marketing campaigns, and grant access to deals or leads based on their status or other relevant parameters.

The CRM interface is user-friendly and intuitive, ensuring a seamless experience, and it includes a dedicated CRM-only activity stream to keep you updated on all relevant interactions and activities.

By Freeble

Agile CRM is the lead-scoring capability that enables teams to prioritize sales opportunities based on custom and preset criteria that indicate sales potential, in addition to standard modules for tracking leads and accounts. There’s also the option to customize data fields, deal milestones, and appointment scheduling.

On the other hand, this free CRM Software platform’s customer service module stands out the most. Businesses can not only handle sales and marketing for free, but they can also manage an entire help desk and customer support system. These tools enable them to receive inquiries and tickets, assign them to groups, tag them with labels, and use saved, canned responses to more efficiently meet customers’ needs more.

By Shikar

LocalWell is one of the only Pharmacy software which offers the freedom and convenience of managing your medical store business not just from a computer but also from a mobile phone. Unlike others, LocalWell is a cloud-based pharmacy software. This enables medical store businesses to download and run the software on multiple devices at the same time. It will bring down the customer wait time and the overall workload significantly. One other advantage of having a cloud-based software is that the pharmacy data is backed up in real-time to avoid any data loss and also, the software gets updated automatically, so no download or installation is required.

By Localwell

FAQs on Free CRM Software available in market

Definition of CRM?

You can make the wise choice of CRM stands for “Customer Relationship Management” and denotes all the strategies, techniques, tools, and technologies used by companies to develop, retain and attract customers. It can also be referred to as customer relationship management or constituent relationship management.

Who can benefit from CRM?

The best thing about a CRM system is that almost every organizational unit can benefit from it, from sales and customer service to recruiting, marketing, and business development. A good CRM software offers a better way to manage external relationships. Storing all customer information in one place, logging service issues, identifying sales opportunities, and managing marketing campaigns are just a few of the features CRM offers. Also, it becomes much easier for users to collaborate on different processes and increase productivity. Another strong argument for CRM is that it is suitable for companies of all sizes.


Simple Systems CRM offers a free trial. This CRM is a good choice for growing teams of sales, marketing, and service professionals. It can also handle the needs of large enterprises. Its free plan offers basic CRM functionality. There’s no time limit. It also has unlimited contacts and 100 MB of document storage. Whether you’re starting a small business or a large company, it’s important to choose the right CRM. At Freeble, we curate a list of all of the resources you need – from icons to stock photos, website templates, IT courses, and evenΒ video editing tools. We verify them as completely free to use. We verify them as completely free to use.

You may also like to try Free CMS Software

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